Calgary has been paying tribute to outstanding customer service professionals since 1962 with the Calgary White Hat Awards. Presented to tourism and hospitality industry employees, the awards honour individuals who have excelled in their fields. Congrats to this year's award recipients.
Great leaders don’t just guide others; they also exhibit humility, empower their peers, act as role models and are present for those who rely on them. It’s qualities like these that prove Alexis is a future leader to watch. Each day, Alexis strives to set excellent examples for her colleagues and shows genuine empathy and concern, all while providing a supportive and inclusive work environment. She exceeds guest expectations, so they have fond memories of Calgary long after their vacation ends.
Stanislav brings his “never say no” positive attitude to work each day and is always eager to learn new things. Stanislav shines not only in his culinary role but also through his passion for customer service. When a Ukrainian family and their young child were dining at the hotel, Stanislav found out their international document had been flagged for inspection, causing them to worry.
As one of their fellow colleagues aptly said, this candidate inspires those around them to be better humans.Each year, the Doug Johnson Award honours an individual’s commitment and longevity in the tourism industry. This year’s winner continues this legacy. Since beginning their volunteer journey over 30 years ago, this individual has strived to be the best they can be while making others’ experiences as positive and memorable as possible.
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