Am I Doing It Wrong? explores the all-too-human anxieties we have about trying to get our lives right.
The last thing that most of us want to deal with is an angry person in our face. But chances are, sooner or later, it’s going to happen.“You had a great tweet,” Michelson said during the conversation. “You said something like, ‘Never in the history of “calm downs’ has ‘calm down’ calmed down someone.’ So I’m guessing ‘calm down’ is not the thing you want to say.
This can help take the edge off the situation without using those triggering phrases, which tend to make us even more irritated. “It’s, frankly, manipulative. ... You’re actually decreasing that elevation,” Martin said. “So speaking in that more gentle voice, staying calm yourself, finding ways to ultimately, if they’re venting, some minimal encouragers to let them get through that.”“I don’t think you want to agree with someone if you don’t agree with them,” said Martin.
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