North Carolina attorney general is also looking into Ticketmaster following complaints from Taylor Swift fans angry over chaotic presale.
Ticketmaster is part of Live Nation, giving the corporation enormous power in how concerts are promoted, booked and sold to fans. In Nashville, the company has been adding to its stable ofThe Tuesday presale for Swift’s 2023 stadium tour hobbled the Ticketmaster website. Fans with codes distributed by Ticketmaster waited for hours while online queues were frozen. Some left empty-handed.
Skrmetti said there were complaints about a lack of customer support by Ticketmaster, with buyers being told they needed to wait up to five days for help.Skrmetti said he's seen reports that Ticketmaster's market share in the concert ticket space is up to 70%.
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