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THUNDER BAY — Canada's wireless telecommunications providers have formally agreed to help each other in the event of a future network outage such as the one that affected the Rogers network in July.
Tbaytel is among 13 companies to sign an agreement committing them to provide emergency roaming and other mutual assistance in the case of a major outage. Tbaytel mobility customers were among the millions of people affected when Rogers' system went down, because the two companies have a business relationship under which Tbaytel relies on some of Rogers' hardware and software technologies.
The federal government ordered all telecoms to find a way to back each other up and to agree on a protocol for communicating with the public and government during major outages.
He said they have also agreed to providing "clear and timely communications" to keep the public and authorities informed about response and restoration plans during future outages.These include instructing the Canadian Security Telecommunications Advisory Committee to implement further measures in the next six months to provide for robust and reliable telecom services across the country.
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