IT Industry News. Daily.
Are you a seasoned Technical Support Manager with a passion for leading high-performing teams in the ISP industry? We are looking for a dynamic and experienced professional to helm our clients’ technical support department, drive exceptional customer service, and enhance their support processes and procedures, with exceptional knowledge of networking principles in the wireless industry.Bachelor’s degree in Information Technology, Computer Science, or related field.
Strong technical background with in-depth knowledge of networking protocols, internet technologies, and ISP services. Estimate network capacity requirements and plan for scalability to accommodate business growth and changing needs.Implement key performance indicators and metrics to monitor the performance of the technical support team, track progress, identify areas for improvement, and drive accountability.Develop and deliver comprehensive training programs for technical support staff to ensure they have the necessary skills, knowledge, and expertise to deliver exceptional support services.
Proficient in configuring and managing network devices such as routers, switches, firewalls, load balancers and wireless controllers.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Technical Support Manager - IT-OnlineIT Industry News. Daily.
Read more »
Technical Support Manager - Gauteng CenturionIT Industry News. Daily.
Read more »
Technical Business Analyst - IT-OnlineIT Industry News. Daily.
Read more »
Information Security Manager - IT-OnlineIT Industry News. Daily.
Read more »
Senior IT Project Manager - IT-OnlineIT Industry News. Daily.
Read more »
Junior Project Manager - IT-OnlineIT Industry News. Daily.
Read more »