In a new lawsuit, Taylor Swift fans accuse Ticketmaster of “fraud, price, fixing and antitrust violations” over the Eras Tour ticketing debacle
“Millions of fans waited up to eight hours and were unable to purchase tickets,” the complaint reads. It accuses the ticket giant of “intentionally and purposefully mislead[ing] ticket purchasers by allowing scalpers and bots access to TaylorSwiftTix presale,” the complaint states.
In addition to Ticketmaster controlling the primary ticket market, the suit alleges its expansion into the secondary ticket market along with the company’s agreements with stadiums “force fans to buy more expensive tickets that Ticketmaster gets additional fees from every time the tickets are resold.”The suit also accused the company of “intentionally provid[ing] codes when it could not satisfy ticket demand,” an issue Swift herself confronted following the ticketing chaos.
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