Even though it laid off all 186 San Antonio employees, TaskUs added staff at all overseas sites (except Ireland) in 2022.
Despite its growth, the company last year began to warn of layoffs, saying clients such as Meta were expressing concerns over the direction of the global economy and seeking lower costs. TaskUs provides content security services for Meta, which it refers to as its “largest client.”
TaskUs last year said it had more than 4,000 employees in the U.S., with most in New Braunfels, San Antonio and Harlingen in the Rio Grande Valley. It has declined to specify the number in each location.it’s cutting the employees at its offices in Windcrest “due to business needs.” It said it’s trying to place the impacted employees into other positions but failing that, all would be laid off by March 20.
While TaskUs expands globally, its business strategy reflects a trend of cuts among tech giants in Texas and across the U.S. Meta, for example, has announced thousands of layoffs in recent months. That includes layoffs of more than 220 workers in Austin as part of plans to cut 11,000 jobs, or 13 percent of its workforce.
TaskUs will continue “to transition roles from the U.S to offshore geographies,” Maddock said. “This transition will now be complete at the end of Q1 [2024], at which time effectively all of our U.S. base revenue with this client will have shifted offshore.”
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