South by Southwest is the subject of a class action lawsuit for not offering refunds to ticket buyers after its 2020 edition was canceled due to the spread of coronavirus.
The suit was filed in U.S. District Court for the Western District of Texas Austin Division on April 24 by two plaintiffs,, who claim to have spent over $1,000 each on attending the event that was originally scheduled for March 12-20 in Austin. On March 6, organizers announced they were forced to cancel the annual festival due to a city order that prohibited large gatherings in order to prevent the spread of COVID-19.
According to the lawsuit, both plaintiffs were informed that the offer expires on April 30, 2020. The complaint notes that these offers were put forth by the festival on March 12, which additionally stated that it"cannot be certain that future festivals will occur."
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