Demand for greener, more sustainable approaches by retailers and brands was a notable trend among those polled.
In Dotcom Distribution’s seventh annual e-commerce consumer study, a demand for greener, more sustainable approaches by retailers and brands was a notable trend among the more than 1,100 online shoppers polled. In the report, Dotcom Distribution culled insights from respondents around topics such as purchase behavior, packaging and shipping, and returns.
In regard to sustainability, packaging “is key to customer attraction and retention,” authors of the report said, noting that compared to other packaging components such as free samples, gifting packaging and personal messages, “sustainable packaging was most likely to compel online shoppers to be a return customer .” And among environmental factors such as ethical sourcing, fuel efficiency and product ingredients, sustainable packaging was cited as the “most attractive feature” at 45 percent.
The survey also found many consumers cross-channel shopping, with many respondents saying they will continue to use buy online, pick up in store and curbside pickup moving forward. Gajewski said the company partnered with international recycling leader TerraCycle “to make our packaging 100 percent recyclable. Consumers are now able to send in all Bliss products and packaging to TerraCycle — including flexible and rigid plastic, pumps, sprays, packets, pouches, tubes, jars and complex closures — to be recycled for free.”
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
How this paper-based packaging company's circular business model is building a sustainable futureHow this paper-based packaging company's circular business model is building a sustainable future SmurfitKappa ad
Read more »
Vanilla Ice, Rob Base & More Hitting the Road For 2021 I Love the '90s TourThe I Love the '90s package tour is returning to stages this summer with headliner Vanilla Ice. Get the details.
Read more »
Taylor Swift’s ‘Evermore’ Returns to No. 1 Thanks to Vinyl, Autographed CDs and Download PromotionsTaylor Swift’s nearly six-month-old “Evermore” has returned to the top of the album chart, surprisingly — or, at least it might have been a surprise to anyone not tracking the twe…
Read more »
Money treesThe consensus is that environmental enforcement must go hand-in-hand with sustainable development in the Amazon. What that looks like is debated
Read more »
Chloé Presents a Dreamy Collection for Spring 2022 - V MagazineChloé debuts their Spring 2022 collection with unique cuts and sustainable materials.
Read more »
More Than 2,700 People Are Obsessed with This Shampoo That Drastically Cuts Down On SheddingShoppers say it's 'worth every penny if you want to stop hair loss.'
Read more »