A new study finds compassionate leaders are better leaders
3 per cent in a management development program – don’t worry about compassion. Many of the rest of us struggle with the role of compassion, empathy and sympathy in an era when emotionless, fact-based decision-making and tough leadership is often celebrated.
The benefit of their compassion also filters down to the people they led, whose own job satisfaction, commitment to their organization, engagement and satisfaction with their leaders were higher when they rated bosses as high on both wisdom and compassion. Burnout was significantly decreased. To get there, they argue you must unlearn management and relearn being human. We are compassionate by nature. Even Darwin acknowledged the importance of this trait when he wrote that communities that included the greatest number of the most sympathetic members would flourish best and rear the greatest number of offspring. “Contrary to popular belief, our success is not because of survival of the fittest – it’s because of survival of the kindest,” they write.
“The decisions they make may often not be the ones preferred by an individual employee. Individual employees, though, will likely rate their direct leader as more compassionate because that person is responsible for their daily needs at work,” they write.
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