Surrey, B.C., ER doctors call for 'new leadership' amid 'toxic' work environment

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Surrey, B.C., ER doctors call for 'new leadership' amid 'toxic' work environment
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SURREY, B.C. — British Columbia politicians are celebrating connecting more people with family doctors, but it comes as emergency room physicians at Surrey Memorial Hospital say conditions there continue to crumble.

A letter sent to the president of Fraser Health Authority Dr. Victoria Lee, and published online, warns that deteriorating conditions in the department are"unequivocally leading to substandard care" and creating an"increasingly toxic work environment."

Premier David Eby and Health Minister Adrian Dix were in Surrey, where a new hospital is being built, to announce that more than 248,000 people have been connected to a family doctor or nurse practitioner since a provincial registry was launched in July 2023. A statement from Fraser Health says it understands the seriousness of the concerns and it will be responding directly to the physicians"to address them comprehensively."

The letter from the doctors says that since 2021, staffing has increased eight per cent, while patient volumes have jumped 30 per cent.

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