Tobias Marzell doesn't trust the lane assist feature on his Subaru Crosstrek anymore after he believes it caused him to swerve into another car.
Tobias Marzell doesn’t think he’ll ever use the lane-centring feature on his 2021 Subaru Crosstrek again, after he believes it caused an accident during his morning commute last month.Tobias Marzell doesn't trust the lane assist feature on his Subaru Crosstrek anymore after he believes it caused him to swerve into another car.
"You don't always have to be firmly gripping the steering wheel and having to correct all the time," said Marzell, 23. "It lets drivers relax a bit." Both Transport Canada and Subaru Canada are now looking into what happened, and whether it is related to the advanced driver assistance technology that is now common in new vehicles.
This type of safety feature, in Subarus called Lane Keep Assist, but generally known as lane-centring assist, uses cameras and sensors to detect lane markings and makes adjustments to keep the vehicle centred in its lane and guard against drift. He said the feature is intended for highway driving and the CAA recommends drivers avoid using it in the city due to construction and road work.
The CAA has not received any complaints about crashes linked to these features, but unless it resulted in a crash, people are unlikely to report it. Caron doesn't know what happened to Marzell's car, but suspects it misinterpreted what it was seeing. He contacted Subaru Canada, but the car manufacturer would not speculate on what caused the accident and told him to report the accident to his insurer.
Transport Canada also flagged the case to Subaru Canada, which sent an investigator of its own to run some diagnostic tests at the beginning of November, said Marzell.A few months ago, he took his car into the Subaru dealership to have the windshield replaced. Usually, this calls for a complete re-calibration of the EyeSight Driver Assist System, which uses a stereo camera system mounted behind the windshield to monitor the road ahead.
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