Student sues New Jersey university for 'subpar' online classes, seeks tuition refund

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Student sues New Jersey university for 'subpar' online classes, seeks tuition refund
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Online learning options 'are subpar in practically every aspect,' the lawsuit says.

His complaint largely takes aim at the quality of online education, which he argues is worth less than in-person instruction. His suit cites a 20 percent difference in the cost of an MBA earned through in-person classes on Montclair State's campus, and one earned through online courses offered by the school.

In the lawsuit, Keyes says he paid $6,125 in tuition for the current semester as well as $495 in fees, not including those for the film department. This semester's out-of-state tuition, according to the suit, is more than $10,000 for an undergraduate and as much as $12,000 for some graduate students.

On March 10, one day into spring break, the school announced that the holiday would be extended to March 22 and that moving forward, all classes would be taught online, as most elementary and high schools in the area did the same to stem the spread of COVID-19. A week later, MSU announced it would close its campus.

With the closure of campus, Keyes' lawsuit argues, he and his classmates lost access to resources such as the library, computer labs, science labs, sports and clubs, all of which were factored into the cost of tuition.

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