An “unprecedented volume” of customers logging on to check for stimulus payments prompted network issues at some banks
Customers at some banks across the country were temporarily unable to access their accounts online or through mobile apps on Wednesday, shortly after the first round of government stimulus checks started landing in bank accounts.
Customers reported trouble accessing account information at JPMorgan Chase & Co., Citigroup Inc., U.S. Bancorp, PNC Financial Services Group and Truist Financial Corp., among others.
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