Starbucks plans to spend $450 million next year to make its North American stores more efficient and less complex
Interim CEO Howard Schultz, left, and incoming CEO Laxman Narasimhan hug during Starbucks Investor Day 2022, Tuesday, Sept. 13, 2022, in Seattle.
“It’s clear that our physical stores have to change. Our physical stores were built for a different era,” said John Culver, Starbucks’ chief operating officer, at a day-long event for investors in Seattle Tuesday. It wasn't immediately clear if the new investments and technology would be offered to non-union stores; Starbucks said the company hasn't yet decided how the investment will be doled out. But in May, Starbucks announced $200 million in additional pay and training but said that benefit would only go to non-union stores.
Culver said the company will respect the unionization process and negotiate with the stores that vote to unionize. But he also reiterated the company's position.
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