Starbucks CEO Kevin Johnson told 'The Daily Briefing' Tuesday that his company is taking a 'monitor and adapt' approach as 85 percent of the coffee shop chain's locations across the U.S. reopen this week
Tuesday that his company is taking a "monitor and adapt" approach as 85 percent of the coffee shop chain's locations across the U.S. reopen this week.for many, many weeks now," Johnson told host Dana Perino. "We have three principles that guide our decisions. First, the health and well-being of our Starbucks partners and the customers we serve.
Starting Monday, customers using the Starbucks app could pick up their orders from a barista at the door. In locations where social distancing guidelines can be applied, customers may be able to pick up at store counters. Dine-in will still be prohibited until it is deemed safe."As we open 85 percent of our Starbucks throughout the United States this week, we are focusing on delivering a safe, familiar, and convenient experience to our customers," Johnson said.
"We've worked closely with the CDC to implement safety protocols, to give us confidence that we can do this in a way that does not contribute to the spread of the virus," he explained. "We are managing this in 82 markets around the world…and we’ve taken what we’ve learned and adapted it for the U.S."In order to offer these modified services, Starbucks is taking a number of actions to protect is employees and guests. The company is providing all its locations with protective equipment, including facial coverings and gloves. Additionally, employees will have to check in prior to the start of their shift and check their temperature.
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