Starbucks outlines new plans to reopen stores amid the coronavirus pandemic—and how those changes will impact catastrophe pay for its employees.
A Starbucks employee serves a walk-up customer amid the ongoing coronavirus pandemic, April 7, 2020, in South Pasadena, Calif.
The Seattle-based coffee company said it has tested service options in over 300 U.S. stores over the last few weeks, which included contactless service, entryway pickup, curbside delivery and at-home delivery.Some Starbucks storefronts remained open"where possible and with safety protocols and limited operations" as an essential business amid shelter-at-home orders, which Johnson hailed in the fight to slow the spread along with other preventative measures.
"Our field leaders look at four factors: the local status of the public health crisis, guidance from health and government officials, community sentiment and store operational readiness.", Rossann Williams EVP and president of U.S. company-operated business and Canada, outlined the approach to COVID-19 pay and benefits.
A Starbucks employee wears a mask at the drive thru window in Miami, during the Covid-19 outbreak, April 7, 2020.Beginning May 4, Starbucks will reopen"as many stores as we can with modified operations and best in class safety measures, and intend for any partner who is healthy and well to come back to work."
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