Major U.S. airlines were broadsided by the massive winter storm but had largely recovered heading into Monday, except for one.
The size and severity of the storm created havoc for airlines. Airports were overwhelmed by intense snowfall and drifts. Airlines cancelled as many as 20% of their flights Saturday and Sunday and Buffalo Niagara International Airport, close to the epicentre of the storm, remains closed Tuesday.
“So we’ve been chasing our tails, trying to catch up and get back to normal safely, which is our number one priority as quickly as we could,” he said. “And that’s exactly how we ended up where we are today.”Article contentThe Department of Transportation said on Twitter that it was “concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service.
“Just like my kids’ Christmas sucks. It’s horrible,” Burger said by phone from Salt Lake, where the family decided to drive after giving up the cruise. Burger’s call logs show dozens of unsuccessful attempts to reach Southwest over two days. The company did responded to a tweet he sent. He said they offered him and his family each a $250 voucher.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Southwest Airlines cancels thousands more U.S. flights as weather stays bitterSouthwest Airlines’ troubles have invited scrutiny from the U.S. Transportation Department, which said it would examine the large number of cancelled and delayed flights in recent days
Read more »
Weather disruptions linger for U.S. flights, led by Southwest AirlinesSouthwest Airlines said it anticipated the disruptions would continue in the days heading into the New Year holiday travel period
Read more »
U.S. air passengers stranded by winter stormThe travel disruptions continued into Monday when airlines canceled over 2,500 flights as of early afternoon
Read more »
Monday storm update: Via train service set to return, Ottawa declares end to 'significant weather event'It was more bad news Monday for holiday travellers trying to get between Ottawa, Toronto and Montreal as VIA Rail said train routes connecting those cities remained cancelled on Boxing Day.
Read more »
High tide, flooding forecast for southwest B.C. | CBC NewsRainfall warnings and flood watches remain in effect for southwest B.C. as two successive storms are forecast to bring 60 to 120 mm of rain by late Tuesday night, according to Environment Canada.
Read more »
DOT to probe Southwest cancellations that stranded flyersThe U.S. Department of Transportation said it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people.
Read more »