Select stores have partially reopened following a massive cyberattack.
Some Metro Vancouver London Drugs stores have reopened following a cybersecurity incident that forced the company to close its Western Canada outlets for a week.
London Drugs said its restoration process following the attack is "rigorous" with "billions of lines of data and code to review." The company must also connect with several third-party provider systems, "all with different requirements," to bring its systems online. "We will be bringing other services and systems on board as soon as our reconnection work is complete, and they are fully operational."
London Drugs’ Customer Care is also available at 1-888-991-2299. If needs are urgent, customers should visit their local store in person during regular business hours for immediate support.
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