Some crisis calls to be transferred from Regina police to Mobile Crisis Services
As of Dec. 1, a new “call transfer portal” has been introduced that will transfer some calls involving suicide or mental health crisis from police to Mobile Crisis.
“Most people don’t know where to call,” said Jan Thorson, the director of Mobile Crisis Services. “They call police out of instinct because when you have a problem you call police and people don’t know to call us.”Not every call will be transferred to Mobile Crisis, rather only calls where another layer of intervention is needed.
The protocol is meant to help those in a crisis talk with mental health experts, rather than untrained officers. “It makes sense to transfer the service to us because we do have that expertise and training to deal with someone who is having a mental health crisis,” Thorson said. “I think it is important people get the service they need from the people who can deliver it.”
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