Slack CEO stewart talks to karaswisher about the sudden “work from home” transition and how it will accelerate the adoption of Slack: “How could you go back to email as the sole means of communication inside the company?”
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Subscribe on: Apple Podcast Recode Decode is produced by Eric Johnson. Erica Anderson is the executive producer. I would say that week, starting from whatever that would’ve been, March 12 or something like that, was the most productive week in the company’s history because it was just super-high adrenaline. We swept this massive surge in interest, but I think we also just felt like this was our moment.
More or less every elite academic research institution is running on Slack. There’s virologists, and epidemiologists, and pathologists who are relying on it. And our customer-experience team spun up this program to do one-on-one consultations with people who are trying to figure out how to make the transition.
But, yes, we’ve seen an insane surge. Normally, if you look back at the previous quarter and the quarter before that, we add about 5,000 net new paid teams. So these are companies, some of them might be big, some of them might be small, but it’s about 5,000 of them per quarter. We’re halfway through this quarter, we’ve already added 7,000.
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