Shopify's AI tool kit is now expanding to include Sidekick, a chatbot the company's merchant customers can use to ask questions about business operations.
Demos show Sidekick helping merchants delve into why their sales have slowed and aiding business owners in setting up summer sales and making changes to the design and orientation of their online stores.
"AI is not going to make a bad business a good business. If it's losing money, you haven't built the right product or you haven't found a market that wants your product, AI cannot help you in this situation," he said. "On the product description side, Harley plus Sidekick is better than Harley alone and I believe Harley plus Sidekick is better than Sidekick alone," he said.
Geoffrey Hinton, the"godfather of AI" and the winner of the A.M. Turing Award, has also warned the technology could cause bias and discrimination, joblessness, echo chambers, fake news, robots in warfare and existential risk.Shopify ensures it does not"cross pollinate" one merchant's data with another.
In an open letter announcing the latest cut, Lütke said,"Now we are at the dawn of the AI era and the new capabilities that are unlocked by that are unprecedented."
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