Severn Trent’s to double the amount of people getting financial help with paying their water bill, as it’s set to have one of the largest financial support packages available by a water company, benefitting customers in Shropshire.
A package of support worth £575m will ensure help is available for around one in seven customers across the Midlands, or nearly 700,000 households by 2030, should anyone be struggling with their bill.
The company has had the early green light from Ofwat on the vast majority of its plans for the next five years, which confirms huge investment right across the Midlands; that also includes a package of £575m to support more customers financially than ever before. Jude Burditt, Customer Director at Severn Trent said: “We’re really clear, that when it comes to our customers paying their water bill – that this shouldn’t be a worry, and we intend it to stay like that.
It has many affordability schemes available to its customers, and includes its Big Difference Scheme, where people may get up to 70% off their water bill, and includes debt support, payment breaks and plans and more.
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