Segway, popular with police and tourists but not most of the public, hits the brakes

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Segway, popular with police and tourists but not most of the public, hits the brakes
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The Segway PT, popular with tourists and police officers but perhaps better known for its high-profile crashes, will be retired on July 15, the company said in a statement.

But the Segway, which carries a standing passenger on a wide platform, accounted for less than 1.5% of the company’s revenue last year. The company said 21 employees will be laid off, another 12 employees will stay on for two months to a year and five will remain at the Bedford, New Hampshire facility.

“This decision was not made lightly, and while the current global pandemic did impact sales and production, it was not a deciding factor in our decision,” Cai said. The transportation revolution that inventor Dean Kamen envisioned when he founded the company in 1999 never took off. The Segway’s original price tag of around $5,000 was a hurdle for many customers. It also was challenging to ride because the rider had to be balanced at a specific angle for the vehicle to move forward. If the rider’s weight shifted too much in any direction, it could easily spin out of control and throw the rider off.

“What did they think the market was when they built this, when they designed it?” asked Maryann Keller, principal at Maryann Keller & Associates. “My impression was they were talking about this as personal mobility. How could you think that something this large and expensive would be personal mobility?”

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