In interviews with Business Insider, Petco workers expressed frustration that the company hasn't shifted exclusively to curbside or online orders.
Petco employees are beginning to question theiras the coronavirus wages on, prompting some anxious staffers to speak out against lack of protection and questionable safety protocols at their stores.
Though a Petco spokesperson told Business Insider grooming centers are"operating with reduced hours and limited appointment times" and adding 20-minute barriers between appointments"to allow for proper cleaning and disinfecting," employees said it isn't enough. According to the New York employee, stores were asked this week to start using a"barricade system" in which customers"wait on a circle while an associate runs to the aisles and grabs them specifically what they need so they can just proceed to the registers.""[Petco] quickly noticed that because associates are not forced to engage with customers and add on to the sale anymore, sales were plummeting," the employee said.
"Social distancing is a farce because people are bringing their kids to look at the animals like a zoo and get out of their homes," the California employee said. , nor is it considered among universally accepted essential businesses, that hasn't stopped Petco from keeping its grooming centers open. "All Petco groomers, both where our salons remain open and where our salons have closed, have been given the option to continue serving the essential needs of the community by working in other areas of the store if they wish," the statement said.
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