SAWS forced to leave low-priority water main breaks spilling water for weeks at a time

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SAWS forced to leave low-priority water main breaks spilling water for weeks at a time
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The San Antonio Water System is dealing with a record-breaking year of water main breaks. The unprecedented year has wait times for repairs taking longer than what customers would like.

Since the start of 2022, SAWS has had more than 2,200. The utility blames extreme heat and drought for the increase.

“This has been here wasting thousands of gallons. And it’s OK? That’s OK, just wait a week, just wait another week,” said Jesse Salinas, who lives in the Crownwood subdivision near Converse. Salinas said a break in front of his home has been spewing water across his driveway and down his street for three to four weeks. The stream of water goes down Shallow Ridge Road, past Davila’s home and toward the neighborhood mailbox.The residents say that mailbox had water gushing near it in early August before SAWS repaired it.

Salinas said, “If it was 8 feet in, away from the meters, they would be giving me hell that I needed to fix that a long time ago.”

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