Startup scheduled for June 8; some patients could be diverted from ER as staff get used to using the new system
When Royal Jubilee Hospital flips the switch for a full electronic medical records system next month, administrators say every potential crisis will have been planned for.Months of planning and simulation have gone into the June 8 implementation of the last component of an electronic system at Royal Jubilee.
The Victoria and South Island divisions of family practice sent a letter to members on May 23 warning that Island Health expects “a temporary 30-50 per cent inefficiency” in the emergency department during the transition. The letter said the situation will affect physicians in the emergency department, the rest of the hospital, Urgent and Primary Care Centres, and community walk-in and other clinics for an estimated six weeks, and an estimated 40 to 50 patients per day will need to be diverted from the ER to other areas of care.
Island Health has reduced procedure volumes during the implementation, brought in additional staff and focused on training. It has planned both a command centre and an urgent primary care centre from June 4 to June 21 at Royal Jubilee to divert some patients from the ER.
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