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The email came before lunch on April 17, the day the Roll Up to Win contest closed, which listed the prizes she won for 2024.
Cleveland said she believed she had won the prize. Knowing she could choose a cash equivalent prize over the actual boat, Cleveland felt it would be a chance to get ahead in life."And going through quite a hard time , it was the light at the end of the tunnel." Paula Cleveland with her dog Tiny. The Grand Mira South woman thought she won a new boat in Tim Hortons' Roll Up to Win contest but the company blamed"human error" for a faulty email and Cleveland and others didn't win the prize. CONTRIBUTED - ContributedPeople across Canada received the prize recap email, including at least one other person in the Cape Breton Regional Municipality.
"I would put my name down," she said."They should have to answer for this. I think they're being very ignorant and they're just blowing it off."An interview request with a representative of Tim Hortons was not granted. A written statement in response to questions was emailed. "Despite this human error, we firmly believe there is no merit to the lawsuit and we will address this through the court."
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