Rogers outage triggers 'scary and frightening' glimpse into future - BNN Bloomberg

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Rogers outage triggers 'scary and frightening' glimpse into future - BNN Bloomberg
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Rogers’ network outage, which knocked out cellular, internet and home phone service to millions of Canadians in early July, was a frustrating, even scary experience as 9-1-1 services were compromised. It could have been worse. Story by paigesellis

Rogers Communications Inc.’s national network outage, which knocked out cellular, internet and home phone service to millions of Canadians in early July, was a frustrating, even scary experience as 9-1-1 services were compromised.Despite recent advances, autonomous cars don’t yet populate our roads, and remote surgery is relatively nascent, meaning highways and operating rooms felt little impact.

Adam Shine, an analyst at National Bank of Canada Financial Markets, said the “silver lining” in the outage is that we’re still early in the evolution and adoption of self-driving cars and remote surgery. Volpe said engineers and regulators are still determining whether the best response is to program the vehicle to simply pull over, or to automatically steer you to a predetermined safe location following a pre-coded route.

And as the public learned in a document released by Rogers last Friday, rerouting customers to another carrier when a network drops isn’t as simple as it seems. That’s why Volpe said he believes that in the not-too-distant future, telcos will become a vital piece of a customer’s vehicle experience. It isn’t frequently practiced in Canada. Jung said long-distance surgery holds promise for the country, where geography is vast and doctors are concentrated in urban centres.“In order to provide the right surgical care, we really need a real-time transfer or near-real-time transfer of a large quantity of data… between the console and the robotic surgical arms,” he said.

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