Rogers outage creates 'nightmare' for businesses, customers on first day of Stampede Stampede2022 yyc
Friday is the first official day of the Calgary Stampede, a time when local restaurants and businesses should be soaking up a much-needed injection of customers, not being thwarted by“This is a nightmare,” said Deborah Yedlin, president and CEO of the Calgary Chamber of Commerce. “There’s a lot of uncertainty in terms of what and how you can pay for things that you need to consume. And from a Stampede perspective, this is the worst time that you can imagine.
A notice on the Toronto-based telecommunications company’s website Friday afternoon said the outage was impacting both its wireless and home service customers and is also affecting phone and chat support. Many vendors at the Stampede rely on being able to connect wirelessly to the Rogers network to process payments and it took a while to figure out just what was going on.Article contentFor the best Stampede experience , please come prepared with cash or credit.Rachelle Austin, who co-owns Barbecue Steak on a Bun with her husband, said everything was down when they arrived in the morning. At one point, they moved to cash only but then discovered just their debit service was not working.
She did say it also provided moments of encouragement as some customers who had cash paid for those who were surprised by the issue at the till.This advertisement has not loaded yet, but your article continues below.This impacted Sunnyside Market further as they had to run to the bank to top up their float so they could make change, due to the run on cash.
Calgary Police Service, Alberta RCMP and Alberta Health Services said Rogers customers were able to access 911 for emergency services despite the network being down. In a statement, AHS said it has instructed staff to use alternative methods to contact staff and physicians if impacted by the outage, including landlines, emails, alternative phone numbers and paging.Article content
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