ROBOTIC SERVERS - As restaurant operators struggle with staffing, restaurants in Boca Raton, Florida, are turning to robot servers. The demand for collaborative robots, known as “COBOTS,' is surging.
"Bella" is a robot at the fast-casual Asian bowl concept called Eat District in Boca Raton, Florida."It helps greats the customer, it helps run the food," said Louis Grayson, who operates several Asian eateries in Palm Beach County. "It can even seat customers and it even sings happy birthday.""Due to, like, the labor shortage, it really does help us with a little bit more, like a helping hand," said Grayson.
"Luckily the robot never calls out sick," said Grayson. However, he admitted that the robot may need time off for system updates.At The Sea Asian Kitchen, also in Boca Raton, Grayson has given that robot more responsibilities.The Florida Restaurant and Lodging Association said operators have told them that robots cut down on costs and"they have proven to be reliable.
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