The business isn’t seeing the volume of resumes it once did and needed to come up with new ways of enhancing the customer experience. yyc
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“We use the nearby communities by posting on their Facebook and we use Instagram and word of mouth to find people,” Schlosser said.It has been a challenge looking for full-time staff and retaining them. “It’s a never-ending chore in the café trying to find good staff,” Schlosser said. “They are being picky — they want to get the hours they want and get paid what they want and any benefits and they want to know if there are tips. There’s a lot of variables. You have to pitch to individuals that apply to try to convince them we are the best.”
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