In response to a customer’s tragic death, Robinhood will overhaul its customer experience—specifically around options trades by skleb1234
, it was likely that Kearns was similarly involved in what is likely a “bull put spread,” which involves selling put options at a higher strike price, and buying puts at a lower strike price, both with the same expiration. Robinhood is now pledging to add new criteria and educational resources for customers seeking to buy and sell options, in order to ensure they more fully understand the speculative nature of the trades.
The company is also expanding its educational content related to options trading, with more information being added on early options assignments in its help center. Robinhood will also hire a new “Options Education Specialist” to further enhance its new offerings.
“These changes will take a bit of time to roll out, but our teams are hard at work,” Tenev and Bhatt said. “We remain ever committed to providing the best investing experience as well as the resources customers need to get and stay informed.”If you or someone you know is in crisis, please call the National Suicide Prevention Lifeline at 800-273-TALK or text TALK to 741741.
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