Mandeep Sehgal says South Asian drivers are increasingly facing racist taunts and Uber was taking too long to hold his belligerent customer accountable.
EDMONTON — Ride-share giant Uber has banned a customer from its app after one of its drivers posted a social media video showing him enduring a racist tirade.
"We have been in touch with the driver, and have removed the rider from the platform," the company said. Sehgal said he picked up a man from a remote neighbourhood southeast of Calgary on the night of Sept. 21.As he begins driving, the man asks Sehgal where he's from. Sehgal tells him he's Indian. "I'm paying taxes. I'm a law-abiding citizen. If I have to prove that I belong here, it creates insecurity," he said, adding both his children were born in Canada.
A frustrated Sehgal then posted the video on social media. He said Uber contacted him soon after to warn him he can't publish video without a customer's consent but, again, didn't take action to hold the man accountable.
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