Etienne Pansegrauw says staying at the hotel in April was like being in a prison.
Abby Pansegrauw and her baby son fell ill during a stay at a quarantine hotel in London, leading her husband Etienne to say it was his "worst ever experience"
Her husband, Etienne, said staying at the Novotel London Heathrow Airport in April was like being in a prison. They had been stranded in the country for four months after it was placed on the UK's red list, initially travelling for a short trip to see family in December."The hotel refused to acknowledge it and refused to apologise," he said.image captionThe pub owner added there was "nothing healthy" for his children to eat and they were refused requests for "simple things" like spaghetti.
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