Jas Pahal of Hart Dental worries program would create administrative nightmares for his staff
Prince George dentist Jas Pahal won’t be signing up as a care provider for the Canadian Dental Care Plan the federal government is rolling out this spring.
Pahal said it’s hard enough to find front-end dental administrative staff and get them trained on the software and teeth physiology and the codes used to designate procedures to submit insurance companies. “That is not even an option,” said Pahal, “Not to say that we would do that, but it makes things a little bit tougher, especially in this beginning where they’re not really telling us what they are covering and how much they are covering.”
“When somebody comes in with the expectation they’re covered, I don’t know what is going to come out the other end for the insurance bit. The last thing I want is to deal with is irate customers. Honestly I’m very nervous.” “They’ve got a lot of fine print,” said Pahal. “Once you’ve agreed to the terms and you’ve signed up and start accepting patients then you’re bound by all the rules and that’s what I think is scaring everybody.”
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