Cops are best at their jobs when every resident in every neighborhood sees them as public servants who keep them safe—not a force to be avoided.
Residents in cities across the country expect and demand that our law enforcement agencies and police leaders serve them with honor and dignity. However, widespread incidents of police misconduct, often broadcasted and shared instantly by mobile devices on social media has given us a very different picture of reality.
Trust is fundamental to every relationship, but too many communities have fraught relationships with those meant to protect and serve them. As more Americans call for policing reform, it's more important than ever that police departments engage their residents in a thoughtful and strategic way. We must give citizens a seat at the table and foster greater government transparency so everyone can shape the city they want.
One of the big problems is today many cities make decisions within a vacuum and don't hear from those most impacted by those decisions. This is especially true when it comes to public safety. Residents need more than one way to express what's on their mind to local government. Public hearings alone do not allow enough voices to be heard by city leaders.
By collecting information voluntarily shared by residents, police departments can highlight areas that need attention and learn how to better address challenges that impact how safe residents feel in their communities. One new company, Elucd, is working closely with law enforcement leaders to collect and analyze community input to learn more about what's happening in specific neighborhoods.
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