Customers may need a dose of patience at U.S. pharmacy counters as those businesses start their busiest season. Drug and staffing shortages haven’t gone away. This fall, stores also are dealing with a
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“I just didn’t have time for the patients,” he said. “I am OK working hard and working long hours, but I just felt like I was not doing a good job as a pharmacist.” “I think that many pharmacists in the profession are hesitant to work for a company where they don’t feel supported,” said Dang, a former president of the California Pharmacists Association.John Staed, of Pelham, Alabama, said a CVS pharmacist gave him the wrong prescription about a decade ago: the pills were a different color than usual. He worries the chances for another mistake could increase as pharmacists take on more work.
But drugstores have some additional challenges in the fall. Many customers come to them for vaccines for COVID-19, flu and pneumonia. Plus, federal officials have approved a new shot for people ages 60 and older Marquess also adds extra staff when he knows they will have an influx of customers, like when a nearby company sends its employees over for vaccines.Pharmacists say customers aren’t powerless and can help things run smoothly.
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