Delays on new passports are set to get worse and thousands could see their holidays put in jeopardy, according to a report.
Leaked Passport Office documents revealed the 500,000 application backlog is growing, morale among staff is a ‘rock-bottom’ and the IT system it relies on is ‘creaking’.reveal officials know the system is not ‘fit for purpose’ and pressure is expected to get ‘heavier’.
The service is struggling to keep up with a surge in demand which began when Covid-19 travel measures were eased and people started to think about booking holidays again. A whistleblower told the paper a new digital passport system rolled out at the start of the pandemic was not functioning properly, leaving civil servants reliant on a hotchpotch of processes.Staff have complained about being treated like ‘peasants’ and there is said to be widespread acceptance within the organisation that it is in deep trouble.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Push for civil servants to return to office backfires as DfE runs out of desksDepartment for Education ordered workers to spend 80% of their time in the office leading to ‘chaotic’ conditions
Read more »
Push for civil servants to return to office backfires as DfE runs out of desksDepartment for Education ordered workers to spend 80% of their time in the office leading to ‘chaotic’ conditions
Read more »
Crystal Palace v Manchester United: match previewManchester United’s dire season could get a whole lot worse if they lose or draw with Crystal Palace and West Ham bump them into the Europa Conference with a win
Read more »
Staff shortages cast a cloud over Europe’s summer seasonHotels and restaurants across Europe are struggling to fill hundreds of thousands of vacancies, raising fears that they will be unable to cater for tourists returning after the pandemic
Read more »
The new London Tube map for Crossrail is an abominationOnce upon a time, London’s tube map looked like, well, a map, with street names and geographical accuracy and all that jazz. But then, a young draughtsman named Harry Beck realised that, when you’re underground, geography doesn’t matter: all you need to know is the order of the stations and where the lines connect. So he redesigned the map using straight lines and even spacing, thus making it both prettier and more comprehensible. Every other rail network in the world copied him and the rest is history.
Read more »