The airline says it’s investigating when the damage occurred.
In a statement, United did not say how the panel vanished and whether it happened while the Boeing 737-800 was en route from San Francisco to Medford.
“We’ll conduct a thorough examination of the plane and perform all the needed repairs before it returns to service. We’ll also conduct an investigation to better understand how this damage occurred,” it said. “There was no indication of the damage during the flight,” the airline said, explaining why no emergency was declared.
The damage was discovered after Flight 433—with 139 passengers and six crew members—landed at Rogue Valley International/Medford Airport and parked at the gate., forcing an emergency landing after the cabin depressurized and a passenger was nearly sucked out.
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