OTTAWA — Ottawa says a big pile of problems still needs to be cleared before it can finally dump the error-prone Phoenix pay system for public-service employees. The federal government has ambitions to clear that backlog by March of next year.
OTTAWA — Ottawa says a big pile of problems still needs to be cleared before it can finally dump the error-prone Phoenix pay system for public-service employees.Alex Benay, the associate deputy minister of the Public Services department, says there is still a backlog of about 215,000 unresolved, complex problems with the pay system.
But even as workers get through problem cases, Benay says they can't control how many new problems are added to the pile.
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