WSIB's attempt to simplify appeals process ignores greater issue of why there are so many appeals in the first place, says worker advocate
EDITOR'S NOTE: On Nov. 30, 2022, the Workplace Safety and Insurance Board released the results of an audit conducted by KPMG designed to streamline the dispute resolution and appeals process for worker compensation claims as set out by the WSIB. Among its conclusions, KPMG is recommending that WSIB shorten the time to appeal a decision on a claim to 30 days from the current six months, drastically reducing the amount of time a worker has to file the documentation required for an appeal.
There are 637 McIntyre Powder-exposed mine workers on my McIntyre Powder Project’s voluntary registry to date. Two hundred and eighty-seven of them have email addresses. Three hundred and fifty do not. Of those 287 with email addresses, a tiny fraction have access to a printer or scanner, and several do not have reliable internet service.
It takes longer than 30 days for them to receive by mail, fill out, and mail back Intent to Object forms, and that assumes that the WSIB denial letter is actually mailed out on the date of the WSIB decision. Simply on that logistical basis alone, 30 days is nowhere near adequate for elderly, health-compromised workers, their exhausted caregivers or grieving widows to receive, complete, and return paperwork within 30 days. They also need help to fill out the appeal forms, and accessing that help requires far longer than the proposed 30-day appeal time would allow.
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