OpenAI says a bug leaked sensitive ChatGPT user data
- Open a subscription confirmation email sent on Monday, March 20, between 1 a.m. and 10 a.m. Pacific time. Due to the bug, some subscription confirmation emails generated during that window were sent to the wrong users. These emails contained the last four digits of another user’s credit card number, but full credit card numbers did not appear.
- In ChatGPT, click on “My account,” then “Manage my subscription” between 1 a.m. and 10 a.m. Pacific time on Monday, March 20. During this window, anotherChatGPT Plus user’s first and last name, email address, payment address, the last four digits of a credit card number, and credit card expiration date might have been visible. It’s possible that this also could have occurred prior to March 20, although we have not confirmed any instances of this.
The company has taken additional steps to prevent this from happening again in the future including adding redundant checks to library calls,"programatically examined our logs to make sure that all messages are only available to the correct user," and"improved logging to identify when this is happening and fully confirm it has stopped." The company says that it has also reached out to alert affected users of the issue.
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