An Ontario hospital is apologizing for mistakenly asking 100 patients to pay $120 for a medical test covered by OHIP.
“This was an error on our part and we can confirm there is no cost to patients for this procedure,” University Health Network Vice President of Communications Kyla Kumar told CTV News Toronto on Wednesday.
Of the 100 people contacted, 20 patients already paid for the procedure and will be reimbursed, Kumar said. “The error originated as a result of a communication and interpretation error with the physicians practice and billings department around covered and uncovered services.”patients were notified by a clinic at Toronto General HospitalPatients at a TGH clinic were told they need to pay for a VHI test normally covered under OHIP. This is a mistake on our part and we are addressing this directly with our patients including full reimbursement of any payments already made.
“What about the people who declined?” she added, concerned about those who opted out due to the cost. Maroon said she is feeling a flurry of emotions – angry, upset, relieved and frustrated – on top of dealing with her health as a single mother of two.She was recently placed in a medically induced state twice as her body felt like it was in a parachute constantly spinning faster than a rollercoaster, she said.
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