As Ontario prepares to expand the number of private clinics that perform publicly funded cataract surgeries, documents show those procedures form one of the most common complaints the province receives from patients about unfair billing practices.
NDP health critic France Gelinas attends Question Period at the Ontario Legislature in Toronto, Tuesday, Nov. 28, 2023.THE CANADIAN PRESS/Chris Young
The ministry's response to many of the patients who complained about charges for cataract surgery was to tell them the records showed they had actually consented to paying for non-insured services. Gelinas said such examples show that patients receiving publicly funded surgeries in private clinics are being upsold and are not always clear on what charges they will have to pay out of pocket.
"In a medical environment, doctors have access to all kinds of information that patients do not," Shamji, a doctor himself, wrote in a statement. Health Minister Sylvia Jones has said the expansion will allow more procedures to be performed and will reduce wait times, and patients will never have to pay out of pocket for OHIP-insured services.
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