When you buy a car, you'll be pitched warranties, rust protection and other options you can usually accept or decline. But, a new survey finds that some dealers are forcing customers to buy adds-ons, and if they don't, they won't sell them the car.
When you buy a car, you'll be pitched warranties, rust protection and other add-ons you can usually accept or decline.
Some of the options customers were forced to buy included extended warranties, paint protection, tinted windows, key fob insurance, rust protection, tire and rim protection and VIN etching. While many in the industry thought wait times would be better by now, the survey found that most new car buyers had to wait one to six months to have their new car delivered to them.who was told if he wanted a new car he'd have to pay thousands of dollars extra for options he didn't want.
“This has prompted numerous complaints to OMVIC from car buyers who feel compelled to pay for unwanted products. It’s important to note this practice also exposes dealers or salespersons to the risk of violating the Code of Ethics through unprofessional, dishonest, or improper conduct, potentially resulting in enforcement measures.”
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