“Te split between e-commerce purchases and in-store purchases has changed forever,” one expert said.
Canadian consumers flocked to online shopping as the measures to combat the COVID-19 pandemic were enacted, according to a Statistics Canada report.
Statistics Canada says e-commerce sales hit a record $3.9 billion in May, a 2.3 per cent increase over April and 99.3 per cent increase over February. “I spend a lot of time with all the top retailers in the country,” says Polyakov. “I think the consensus is certainly you will see a return to stores.”
From February to April, only the food and beverage subsector saw an increase in in-store sales, which were up 3.3 per cent, while e-commerce sales surged 107 per cent. In-store sales declined for general merchandise stores, building material and garden equipment and supplies dealers, and health and personal care stores.
“Will the COVID-19 pandemic have a lasting impact on the retail trade sector? Small businesses are increasingly turning to e-commerce platforms, and are using these platforms in innovative ways,” the report said.
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