On her first day at her first job, teen Stephanie Cole's mind went blank in the Christmas rush — and she panicked. A customer looked at her kindly and said, 'It's all right. Take your time.' That moment of kindness has stayed with Cole her entire life.
Stephanie Cole was a frightened teen on her first day at a new job. When she froze during a transaction, a customer had some kind words for her.Stephanie Cole was a frightened teen on her first day at a new job. When she froze during a transaction, a customer had some kind words for her.This story is part of the My Unsung Hero series, from the Hidden Brain team, about people whose kindness left a lasting impression on someone else.
Stephanie Cole's first job as a teenager was in retail, working at a busy department store in 1960s Los Angeles.Her training had been quick, and the store was now bustling with people trying to finish their holiday shopping. It wasn't long before a woman walked up to her cash register with a Christmas tree ornament that she wanted to buy. Cole froze.
She'd wanted this first job to go well, and it was already going very wrong. But the woman looked at her with a kind expression and said,"It's alright. Take your time. I'm not in a hurry." The moment was a small one long ago, but the woman's kindness affected how Cole has interacted with people ever since.
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