Social media users have threaten to cancel their policies with Old Mutual, following many complaints of failing to pay out claims
Insurance company Old Mutual, is under fire on social media for allegedly defying a court order to pay a client.
Sebabatso Molefi, in a series of posts on X , has been given her and her mother the run around in paying out her mothers pension.“Dear @OldMutualSA please advise why you are refusing to release my mother’s money even though a court order has been provided. You are in contempt of court and I am about to lose my cool right now”, she wrote.
A court order dated 14 December 2023, orders the company make two payments to a trust account of the their client attorneys.Old Mutual issued a public statement, further warned that complying with the court order will be against law. “Such order would contravene relevant legislation, including the Pension Fund Act and Income Tax Act” the statement read.
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