Troubleshooter Reporter at News 5 Cleveland
CLEVELAND — Ron James has been a tenant at Cleveland's Residences at Shaker Square apartment complex for two years but is now moving out due to what he called chronic quality of life issues.
James and several other tenants at the complex reported chronic plumbing, electrical, trash collection and elevator issues at the complex. But James said by far, the biggest issue is the intermittent lack of heating and hot water at the complex. Earlier in the year, the City of Cleveland sent in building housing and fire inspectors to the complex and deemed some of the issues a tenant safety risk.
Cleveland Law Director and Chief Legal Counsel Mark Griffin told News 5 that the legal action taken against apartment ownership is one of the first of its kind and sends a strong housing enforcement message.
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